Welcome to weardens, where every order is more than just a purchase—it’s the beginning of a delightful journey from our shelves to your doorstep. We believe receiving your chosen accessories should be as enjoyable as discovering them, and our goal is to make the process seamless, transparent, and reliable.
For clarity, “we,” “us,” and “our” refer to weardens, operated by Tokopedia Technologies. The terms “you,” “your,” and “customer” refer to anyone visiting, browsing, or purchasing through our platform. This policy outlines how we manage shipping, delivery timelines, and what you can expect as your order progresses.
By placing an order with us, you agree to the guidelines described below. We encourage you to read this policy carefully to enjoy complete peace of mind when shopping with us.
We deliver across India, covering all serviceable pin codes to ensure your favorite accessories reach you without hassle. At present, we do not offer international shipping, but we are actively exploring opportunities to expand globally. Your support inspires us to grow, and we look forward to serving more regions in the future.
Once your order is placed, our team carefully prepares it for dispatch within 1–2 business days , excluding weekends and public holidays.
As soon as your order is packed and ready, you will receive a confirmation email with tracking details, allowing you to stay updated on its journey. We take pride in handling every order with care, ensuring your items reach you quickly and safely.
Our deliveries typically take 3–8 business days, depending on your location and the courier services available in your area.
We prioritize not only timely delivery but also secure packaging, so your accessories arrive in perfect condition. Every package is thoughtfully handled to provide a smooth and satisfying delivery experience.
Sometimes deliveries may not be completed due to reasons such as:
In such cases, the shipment will be returned to our warehouse. If this happens, you can contact us to arrange re-delivery. To avoid delays, please ensure your delivery details are accurate and someone is available to receive the package.
We handle every package with utmost care. However, in the rare event your order arrives damaged, tampered with, or is lost in transit, we are here to support you.
If your package is damaged:
Once we receive the required information, we will investigate promptly and work toward a resolution. For lost shipments, we coordinate with our courier partners to confirm the issue and will offer you a full refund based on your preference.
Your satisfaction is our priority. If you have any questions, concerns, or need assistance regarding shipping or delivery, please contact us at tokopediatechnologies@gmail.com. Our support team will respond promptly to ensure your experience remains smooth, transparent, and worry-free.
English
Accessories
